ODR Platform for Online Dispute Resolution

In case of problems with a product ordered on italiacolleziona.com, we invite you to get in touch with our Customer Service in one of the following ways:

The form to be filled out online, available here: https://www.italiacolleziona.com/contattaci

The following email address: info@italiacolleziona.com

The following telephone number: 0917724302

If you have a complaint against italiacolleziona.com following the purchase of a product and it was not possible to resolve it by contacting our Customer Service, please remember that you have the possibility to submit it through the ODR platform (Online Dispute Resolution Platform), managed by the European Commission. The platform is available here: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=IT